Tender Change or Change Return
Last updated: 15 February 2025 · 2 min read
When a customer overpays, the cashier needs to return the balance amount as change. BillBook allows tracking this change return for accurate transaction records.
Handling Change Return in POS
Example: Invoice = LKR 250, Customer Pays = LKR 300, Change = LKR 50
- Click Multiple Pay on the POS screen.
- Enter the amount paid by the customer (LKR 300).
- The system automatically calculates the Change Return (LKR 50).
- Click Finalize to save the sale.
- The change return amount is printed on the invoice.
Customizing the Invoice Label for Change Return
- Go to → Settings → Invoice Layout
- Edit the Change Return Label (e.g., Balance Due, Refund, Customer Change).
Changing Payment Method for Change Return
By default, change return is given in cash, but you can return it via any payment method.
- While processing the sale, select the Change Return Payment Method (Cash, Card, Wallet, etc.).
- Select the Payment Account for tracking.