Setting Up a Printer to Automatically Open the Cash Drawer

BillBook allows businesses to automatically open the cash drawer when printing a receipt, streamlining the checkout process.

Steps to Configure the Cash Drawer with a Receipt Printer

Step 1: Connect the Cash Drawer to the Receipt Printer

• Plug in the RJ12 connector cable from the cash drawer into the receipt printer.

Step 2: Configure Printer Settings in Windows

• Go to → Windows Settings → Devices → Printers & Scanners
• Select your Receipt Printer and click Manage
• Click Printer Properties → Open the Device Settings tab

Step 3: Set Up the Cash Drawer Trigger

• Under Installable Options, find Peripheral Unit Type
• Change it to Cash Drawer
• Modify Peripheral Unit 1 & Peripheral Unit 2:
  • To open AFTER the receipt prints → Set both to Document Bottom
  • To open BEFORE the receipt prints → Set both to Document Top
• Click OK to save

Step 4: Test the Configuration

• Perform a test sale in BillBook POS
• Print a receipt and check if the cash drawer opens automatically

If the cash drawer does not open, ensure the correct receipt printer is selected in BillBook POS settings.