Repair job sheets your customers can track
Book a repair in with the IMEI, photos and a checklist, send the quote for approval, and let customers check the status themselves instead of phoning you.
What it does for you
Job sheets with the IMEI
Record the IMEI or serial number, intake photos and your own fields, then print the job sheet and a label for the device.
Quotes approved online
Send the quote, and the customer approves it from a link before you start the work.
Status updates without phone calls
Set your own statuses, send an SMS or email when the status changes, and give customers a page to check their repair.
Every past repair on record
Look up a phone by IMEI to see its history. Warranty comebacks are linked to the original job.
Everything included
- Job sheets with IMEI or serial number and custom fields
- IMEI history lookup
- Warranty comebacks linked to the original job
- Quotes approved online by the customer
- Deposits, and parts taken from stock
- Custom statuses with automatic SMS or email
- Repair-status page for customers
- Checklists for each model
- Intake photos
- Job sheet PDF and device label
- Dashboard with turnaround time
Coming next for Repair
- WhatsApp messagingComing soonInvoices, payment reminders, repair updates and booking confirmations sent automatically.
Works together with
Frequently asked questions
Can customers check their repair status themselves?
Yes. Each customer gets a status page, and BillBook can send an SMS or email when the status changes.
Do the parts I use come off the stock?
Yes. Parts added to a job are taken from your stock, so your stock report stays right.
Which plan includes repairs?
Growth includes one industry pack, so choose Repair. On Starter, the Repair pack is an add-on at Rs 990 a month.
Start free today
No card needed, and the Free plan has no time limit. Set up in minutes and upgrade when you're ready.