BillBook allows businesses to implement Reward Points (Loyalty Program) to encourage repeat purchases and enhance customer retention. 🚀🏆
🔹 Enabling Reward Points in BillBook #
✅ Go to → Settings → Business Settings → Reward Points Settings
✅ Click “Enable Reward Points” ✅
✅ Click Save 💾
📌 Once enabled, customers will start earning and redeeming points based on your settings.
📊 Reward Points Settings #
The Reward Points system is divided into:
1️⃣ Earning Points Settings (How customers earn points)
2️⃣ Redeem Points Settings (How customers use points)
🏆 Earning Points Settings #
✅ Reward Points Display Name:
- Customize the label for points (e.g., Reward Points, Coins, Loyalty Credits).
✅ Amount Spent for 1 Reward Point: - Set how much a customer must spend to earn 1 point.
- Example:
- If set to LKR 10, then spending LKR 1000 = 100 points.
✅ Minimum Order Total to Earn Points:
- If set to LKR 10, then spending LKR 1000 = 100 points.
- Set a minimum purchase amount to earn points.
- Example:
- If set to LKR 100, customers must spend at least LKR 100 to earn points.
✅ Maximum Points Per Order:
- If set to LKR 100, customers must spend at least LKR 100 to earn points.
- Set a limit for how many points can be earned per transaction.
- Leave blank for no restrictions.
📌 On Sale Returns: If a customer returns an item, the earned reward points from that invoice will be automatically deducted.
💳 Redeem Points Settings #
✅ Redeem Amount Per Point:
- Defines the monetary value of 1 point.
- Example:
- If 1 point = LKR 1, set value as 1.
- If 2 points = LKR 1, set value as 0.50.
✅ Minimum Order Total to Redeem Points:
- Set a minimum purchase amount to allow point redemption.
✅ Minimum & Maximum Redeem Points Per Order:
- Define how many points can be used per transaction.
- Leave blank for no restrictions.
✅ Reward Points Expiry Period:
- Set an expiry period for unused reward points (Months or Years).
- Expired points will be auto-deducted from customer accounts.
📌 Important: A cron job must be set for expired points to be removed automatically.
🧾 Display Reward Points in Invoice #
✅ Go to → Settings → Invoice Layout
✅ Enable “Show Customer’s Remaining Reward Points” ✅
✅ Click Save 💾
📌 Now, invoices will show the customer’s reward points balance!
🚀 Why Use BillBook’s Reward Points Feature? #
✅ Encourages customer loyalty & repeat purchases 🎖️
✅ Automatically tracks earned & redeemed points 📊
✅ Allows customizable earning & redemption rules ✅
✅ Helps businesses increase sales & retain customers 💰
With BillBook’s Reward Points system, businesses can reward loyal customers while boosting revenue effortlessly! 🚀🎯
Let me know if you need any refinements! 😊