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๐ŸŽ–๏ธ Reward Points & Royalty Points in BillBook

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BillBook allows businesses to implement Reward Points (Loyalty Program) to encourage repeat purchases and enhance customer retention. ๐Ÿš€๐Ÿ†


๐Ÿ”น Enabling Reward Points in BillBook #

โœ… Go to โ†’ Settings โ†’ Business Settings โ†’ Reward Points Settings
โœ… Click โ€œEnable Reward Pointsโ€ โœ…
โœ… Click Save ๐Ÿ’พ

๐Ÿ“Œ Once enabled, customers will start earning and redeeming points based on your settings.


๐Ÿ“Š Reward Points Settings #

The Reward Points system is divided into:
1๏ธโƒฃ Earning Points Settings (How customers earn points)
2๏ธโƒฃ Redeem Points Settings (How customers use points)


๐Ÿ† Earning Points Settings #

โœ… Reward Points Display Name:

  • Customize the label for points (e.g., Reward Points, Coins, Loyalty Credits).
    โœ… Amount Spent for 1 Reward Point:
  • Set how much a customer must spend to earn 1 point.
  • Example:
    • If set to LKR 10, then spending LKR 1000 = 100 points.
      โœ… Minimum Order Total to Earn Points:
  • Set a minimum purchase amount to earn points.
  • Example:
    • If set to LKR 100, customers must spend at least LKR 100 to earn points.
      โœ… Maximum Points Per Order:
  • Set a limit for how many points can be earned per transaction.
  • Leave blank for no restrictions.

๐Ÿ“Œ On Sale Returns: If a customer returns an item, the earned reward points from that invoice will be automatically deducted.


๐Ÿ’ณ Redeem Points Settings #

โœ… Redeem Amount Per Point:

  • Defines the monetary value of 1 point.
  • Example:
    • If 1 point = LKR 1, set value as 1.
    • If 2 points = LKR 1, set value as 0.50.

โœ… Minimum Order Total to Redeem Points:

  • Set a minimum purchase amount to allow point redemption.

โœ… Minimum & Maximum Redeem Points Per Order:

  • Define how many points can be used per transaction.
  • Leave blank for no restrictions.

โœ… Reward Points Expiry Period:

  • Set an expiry period for unused reward points (Months or Years).
  • Expired points will be auto-deducted from customer accounts.

๐Ÿ“Œ Important: A cron job must be set for expired points to be removed automatically.


๐Ÿงพ Display Reward Points in Invoice #

โœ… Go to โ†’ Settings โ†’ Invoice Layout
โœ… Enable “Show Customer’s Remaining Reward Points” โœ…
โœ… Click Save ๐Ÿ’พ

๐Ÿ“Œ Now, invoices will show the customerโ€™s reward points balance!


๐Ÿš€ Why Use BillBookโ€™s Reward Points Feature? #

โœ… Encourages customer loyalty & repeat purchases ๐ŸŽ–๏ธ
โœ… Automatically tracks earned & redeemed points ๐Ÿ“Š
โœ… Allows customizable earning & redemption rules โœ…
โœ… Helps businesses increase sales & retain customers ๐Ÿ’ฐ

With BillBookโ€™s Reward Points system, businesses can reward loyal customers while boosting revenue effortlessly! ๐Ÿš€๐ŸŽฏ

Let me know if you need any refinements! ๐Ÿ˜Š

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